Contact Us
If you have a question about your purchase, need help accessing your download, or want to report an issue with the product, email us directly and we'll get back to you.
To help us resolve your request quickly, please include:
- The email address used at checkout
- Your order/receipt number (from WarriorPlus)
- A short description of the issue or question
Refund Policy
We want you to feel confident about your purchase. If Noir Case Files isn't a fit for you, you can request a full refund within 14 days of your purchase date.
To request a refund, email ayoubebay1@gmail.com with your order details. Refunds are processed back to your original payment method through WarriorPlus.
Refund requests made after the 14-day window will be reviewed on a case-by-case basis but are not guaranteed.
A Note on Payment Processing
WarriorPlus is used to help manage the sale of this product. While WarriorPlus facilitates checkout and payment processing, all support inquiries and refund requests for Noir Case Files should be sent directly to us at the email above — not to WarriorPlus.